Glossy Dogs - Dog Grooming equipment for pet owners.
Buy the right brush, shampoo and products for the coat of your specific breed of dog. Guided by expert advice and guidance
Data Protection
PRIVACY POLICY
General Data Protection Regulations (GDPR)
All data about you is treated as strictly confidential and is held in accordance with the General Data Protection Regulations (GDPR).
What information does Glossy Dogs hold on its clients?
The personal information Glossy Dogs has recorded on our client forms is:
a) Any data submitted by someone via a contact form at
www.glossydogs.co.uk; this information is automatically emailed to and is automatically downloaded. The mail software solely used for this purpose is password protected. The Glossy Dogs website itself does not hold any personal information.
b) Any data submitted via the Glossy Dogs Facebook Pages (including Facebook’s messaging service), Twitter, Instagram; the accounts are all password protected and administered only by Glossy Dogs authorised users.
c) The name, address and other information as supplied by the client via online software Glossy Dogs
d) Any information sent via cellular/data text message to any telephone number operated by Glossy Dogs.
Glossy Dogs also holds the data contained on any hardcopy forms completed by a client. All hardcopy information is securely stored at the Glossy Dogs address to which you signed the hardcopy. It is worthy of note that Glossy Dogs makes use of an electronic data recording system, although this does not replace/preclude the hardcopy recording of information, some clients will have both hard copy and electronic data recorded.
Why does Glossy Dogs hold data on its clients?
Glossy Dogs will use your name, address, phone number and/or email address, emergency contact name and phone number stored on contact/registration. This information is used for the following:
to confirm/remind/arrange future bookings or arrangements
to send invoices in respect of bookings or services
to make contact in the event of an emergency whilst you or your pet is in our company/care
to update you on your pets whilst you are away if requested (email/SMS as agreed)
Please let us know at any time should you wish that method to be changed or if you subsequently want your details removing from this.
Access to your personal Information
If a client or former client wishes to know what data is held on them by Glossy Dogs, they can do so by submitting a written (including electronic) request via any means to Glossy Dogs. They will receive any information we hold within one calendar week.
Deletion of personal data – the ‘right to be forgotten’
If personal data is no longer necessary to the purpose for which it is intended, it will be deleted. If a client/prospective client wishes for personal data to be deleted, they can do so by written request (via any means). They will receive confirmation of such within one calendar week.
Glossy Dogs WILL NOT sell or otherwise forward the personal information of any client/prospective to any third party. We will only share information if required by law.
Data Breaches
Should a personal information breach occur on the part of a software provider, Glossy Dogs will inform the client immediately. It is the responsibility of that provider to inform their respective data protection authority (in the UK it is the Information Commissioner’s Office). Should the breach occur on the part of Glossy Dogs, the UK Information Commissioner’s Office will be informed within 72 hours, following investigation into the breach. The client will be informed of the breach.
Enquiries
Should a client or prospective client have any comments or questions regarding the use and protection of their personal information by Glossy Dogs, they should contact Glossy Dogs in the first instance.